Dimitris Hantzis

Principal Software Engineer | Engineering Lead | Systems Architect

Enterprise Platforms • Architecture & Technical Strategy • Engineering Leadership • Platform Modernisation

About

Principal Software Engineer and Systems Architect with 20 years of experience architecting, delivering and evolving enterprise-scale platforms across e-commerce, logistics, fulfilment, inventory and financial domains, combining hands-on architecture and delivery with senior technical and people leadership across business-critical platforms.

Specialised in leading the modernisation and architectural transformation of complex, business-critical platforms under live operational constraints, balancing technical change, operational continuity and long-term maintainability.

Proven track record of owning cross-system architecture, building resilient operational platforms, and resolving high-impact business risks through pragmatic, observable, and scalable engineering.

Highly experienced in reducing system complexity, lowering operational overhead and delivering practical solutions that create immediate business value while remaining resilient, maintainable and scalable.

Operates at the intersection of engineering, operations and business, combining technical and people leadership with close collaboration across engineering teams and senior stakeholders in operational and commercial functions to translate complex business needs into pragmatic, reliable and scalable technical solutions.

Experience spans systems architecture, enterprise integration, platform modernisation, high-volume transactional systems, operational resilience and technical strategy, with particular emphasis on systems where reliability, data integrity and operational continuity have direct business and financial consequences.

Incorporates AI-assisted software engineering where it adds value, helping accelerate solution design, improve engineering productivity and enhance software quality while maintaining strong engineering fundamentals, sound architectural judgement and human ownership of review and production decisions.

Key Impact

Platform Ownership

  • Architected, delivered and evolved the central Order Management System (OMS) and integration architecture, with the OMS acting as the operational coordination layer across inventory, purchasing, fulfilment, warehouse, storefronts and financial systems.

Transformation

  • Led architectural transformation and modernisation of legacy systems and business-critical workflows.
  • Rebuilt and repurposed the core Warehouse Management System (WMS) from PHP 5.6 to PHP 8.4.

Engineering Leadership

  • Provided cross-team technical and people leadership across business-critical platform initiatives, aligning engineers and Tech Leads around architecture, technical decisions and delivery while line-managing and mentoring engineers.

Operational

  • Prevented critical operational and financial risks across business-critical workflows.
  • Designed and delivered resilient operational infrastructure incorporating queue orchestration, automated recovery, observability, auditability, and fault-tolerant workflow execution across critical business systems.

Technical

  • Optimised legacy data models and system-level algorithms, significantly improving performance, efficiency, and scalability across high-volume transactional systems.
  • Architected scalable integration architecture enabling reliable synchronisation and data interchange across storefront, warehouse, ERP, and financial platforms.

Engineering Standards & AI

  • Established structured AI-assisted engineering practices across multiple enterprise codebases, creating system-specific engineering blueprints, architectural context, implementation frameworks and review guardrails.

Professional Experience

For complete responsibilities and achievements, see the full CV

May 2023 - Jun 2026

Senior Lead Software Engineer (Principal Engineer scope)

BrandAlley - London, UK

Served as the principal technical authority across interconnected business systems, combining hands-on architecture and delivery with technical and people leadership across order management, warehouse, fulfilment, inventory and financial platforms. Architected and evolved the central Order Management System (OMS) and its cross-system integration architecture, and led the modernisation and repurposing of the core Warehouse Management System (WMS) from PHP 5.6 to PHP 8.4 while maintaining uninterrupted live operations. Worked directly with directors and heads of Operations, Fulfilment, Finance, Logistics and Customer Service to discover requirements, understand operational problems and dependencies, shape technical initiatives and maintain alignment through production delivery. Introduced structured AI-assisted engineering practices and improved resilience across business-critical workflows.

Oct 2021 - Apr 2023

Lead Software Engineer

Internet Fusion Group - London, UK

Led a cross-functional team of 7 across engineering, QA and product responsible for bespoke warehouse logistics platforms supporting order management, inventory and financial workflows. Acted as technical owner of the central WMS while multiple engineering teams delivered concurrent changes, coordinating technical dependencies, overlapping development and releases across team boundaries to maintain platform stability. Improved platform reliability, performance and maintainability through architectural modernisation, database optimisation and the establishment of structured engineering practices.

Feb 2020 - Oct 2021

Lead Software Engineer

3ev (3rd Eye Vision) - Hove, UK

Led the technical design and delivery of backend capabilities across multiple client platforms, working across a TYPO3 legacy monolith alongside separate legacy Laravel applications and API services supporting booking and third-party integrations. Led platform modernisation, major PHP/Laravel upgrades, observability and reconciliation capabilities, cloud migration, and the design and development of a new integration service, taking projects from conception and solution design through successful production delivery.

Nov 2016 - Dec 2019

Senior Software Engineer

Tillo - Hove, UK

Worked on a financial transaction platform integrating multiple gift-card and stored-value systems behind a unified, secure API. Redesigned and evolved the API and partner integrations supporting creation and bulk creation, cancellations, refunds and balance management across fixed and variable-denomination gift codes. Developed secure transaction workflows, reconciliation and validation mechanisms, and enterprise integrations including SAP, contributing to the evolution of the platform from an early-stage product to a stable production system supporting increasing transaction volumes and an expanding partner network.

Jun 2016 - Nov 2016

Senior Software Engineer

22PointSix - Burgess Hill, UK

Delivered backend applications and REST APIs across multiple client projects, combining PHP/Symfony application development with responsibility for production infrastructure, maintenance, technical documentation, and ongoing platform improvements.

Jan 2013 - Dec 2015

Senior Full-Stack Web Developer

Mosaic Digital - Brighton, UK

Developed and delivered bespoke web applications and CMS platforms across a diverse portfolio of client projects, designing reusable backend components while working across application development, infrastructure, testing, deployment, and ongoing production support. Contributed to the development of the agency’s Drupal 7-based CMS platform.

Jul 2012 - Jan 2013

Freelance Software Engineer

Thessaloniki, Greece

Jul 2009 - Jun 2012

Full-Stack Software Engineer

Tera Media - London, UK & Athens, Greece

Oct 2006 - Jul 2009

Freelance Software Engineer

Thessaloniki, Greece

Apr 2006 - Oct 2006

Software Engineer (BSc Internship)

Alexander Technological Educational Institute, Greece

Mar 2004 - Apr 2006

Freelance Software Engineer

Thessaloniki, Greece

Military Service

Sept 2011 - Jul 2012

Second Lieutenant (Reserve) - Head of the Research and Informatics Office

88 Military Command, Hellenic Army - Lemnos, Greece

Completed military service as a Reserve Second Lieutenant in the Hellenic Army, serving as Head of the Research and Informatics Office at the 88 Military Command on the island of Lemnos. Led a technical team responsible for maintaining IT infrastructure across multiple military units while serving as Brigade Communications Officer on a rotating basis.

Technical Expertise

Architecture & Systems

Distributed systems, modular and monolithic architectures, system design

Synchronous/asynchronous integrations, REST APIs, queue-based processing, event-driven architecture

Resilient operational infrastructure, queue orchestration, resilience patterns, fallback mechanisms

Domain & Platforms

WMS, OMS, fulfilment, inventory, logistics, financial systems, payment processing

ERP (Business Central, SAP), e-commerce platforms (Magento), third-party API integrations

Engineering Leadership

Technical leadership, people leadership and mentoring, engineering standards

Architectural decision-making and facilitation, cross-functional stakeholder alignment

Modernisation under live operational constraints, incremental delivery

Backend & Web

PHP (4 - 8.4), Laravel (4.2 - 13), Symfony, Lumen, Zend

JavaScript, TypeScript, AJAX, jQuery, Alpine.js, Filament, HTML5, CSS3, Jekyll, Liquid

Current development and learning: Python, FastAPI, SQLAlchemy, Alembic, Django, React.js, Node.js, Kafka, GraphQL

Data & Storage

Databases: MySQL, PostgreSQL, SQLite

Caching & In-memory Data: Redis, Memcached

High-volume transactional systems, data modelling, performance optimisation

Infrastructure & DevOps

AWS, Google Cloud (GCP), DigitalOcean, Docker, Kubernetes, Linux, Bash

CI/CD, deployment workflows, system observability

Engineering Practices

Non-functional requirements: reliability & availability, performance & scalability, resilience & recoverability, data integrity & consistency

Observability, auditability & traceability

Code quality, testing strategies, secure development practices

AI-Assisted Engineering

AI-assisted software engineering, LLM-assisted architecture and implementation

System-specific engineering standards, architectural documentation and structured development workflows

Claude, Codex, ChatGPT

Education

  • MSc Design and Digital Media

    University of Edinburgh, UK

  • BSc Informatics Engineering (Computer Science)

    Alexander Technological Educational Institute of Thessaloniki, Greece

  • Reserve Infantry Officers Academy

    Signal Corps & Research and Informatics Corps

    Hellenic Armed Forces, Greece

Professional Development

Attended industry conferences including Laravel London, AWS London, and UX Brighton.

Languages

  • English (Fluent)
  • Greek (Native)